Freelance E-commerce Manager

A Consulting e-commerce Manager That helps with Admin, best practices, and and Sustaining Your Website

A warehouse full of products ready to sell online thanks to the services of a freelance e-commerce manager
Pietro, Netsu's freelance e-commerce manager, sitting in front of his laptop

Your On-Demand E-Commerce Manager

freelance e-commerce manager - what do they do?

A freelance e-commerce manager is a digital expert who supports companies in their e-commerce journey.

Their role involves organizing and executing vital administrative tasks essential for maintaining a thriving website.

This may entail coordinating the activities of various digital specialists, such as designers, content writers, and affiliates, but also web developers, performance agencies.

Additionally, they ensure that product descriptions and attributes are accurate, and blog posts are regularly updated.

Their primary objective is to keep websites current and continually enhance service, sales, and performance.

  • For instance, an e-commerce manager could:
  • Direct and educate your team in content preparation.
  • Liaise with and coordinate developers and other marketing specialists.
  • Reorganize and enhance product descriptions.
  • Ensure all product images meet best practice standards.
  • Adjust module settings based on current business requirements, e.g., tiered shipping rates.
  • Propose new strategies and identify opportunities.
Contact an e-Commerce Manager Today!

Freelance E-Commerce Manager For Small Businesses

Who needs to hire a Freelance e-commerce manager?

Businesses that have no time for e-commerce.

It’s not uncommon for small B2B or B2C businesses to have an e-commerce website that nobody has time to update.

Owners, managers, and employees often juggle multiple responsibilities with limited resources.

Without dedicated management, the e-commerce website can quickly become neglected, with outdated products, misconfigured modules, and missed opportunities.

If this scenario sounds familiar, it may be time to hire a freelance e-commerce manager!

Business that need flexibility.

Some businesses experience significant fluctuations in workload, sales, and turnover due to seasonal trends, sales cycles, or other factors.

Managing such variability can be challenging, but hiring a freelance e-commerce manager offers a flexible solution.

By periodically engaging an independent e-commerce manager, businesses can benefit from ongoing website management without the commitment of a full-time hire.

Ask about Freelance e-Commerce Management

What can you expect?

How do you hire a freelance e-commerce manager?

When adding a consulting e-commerce manager to your team, the typical process involves:

  1. Initial Consultation
    We’ll have an introductory call to determine if we’re a good fit for your needs. We’ll need to understand your objectives and expectations, as well as the background and history of the e-commerce website.
  2. Sign-off and onboarding
    As we familiarize ourselves with your company, partners, and technology, we’ll require some of your time to answer questions and share information.
  3. Execution phase
    The work will commence in earnest, with regular updates and alignment with you throughout the process. We’ll effectively be a part of your team.
  4. Hand over
    E-commerce management is an ongoing activity. If, at some point, you decide you want to bring this in-house, we’ll facilitate a smooth handover to ensure continuity of management.
Contact an e-Commerce Manager Today!

A Flexible Approach to Fit Any Budget

Is it expensive to hire an e-commerce manager?

When engaging a freelance e-commerce manager, concerns about cost and workload are understandable.

To accommodate various needs, Netsu offers two contract options.

Contact us to understand what better fits your needs.

Contact an e-Commerce Manager Today!

Retainer

Engage a freelance e-commerce manager for a fixed number of hours, tailored to fit your budget and requirements.

Benefits include:

  • Predictable expense.
  • Long-term commitment for ongoing support.
  • Preferential rates based on monthly hours - the larger the amount of hours, the lower the hourly rate.
  • Priority access for retainer clients over ad hoc clients.

Ad Hoc

For businesses with limited budgets, hiring an e-commerce manager on an as-needed basis offers flexibility and cost-effectiveness.

Benefits include:

  • Freedom from commitments.
  • Focus on specific tasks as required.

Do you have Any Questions?

Ask Us Anything

An e-commerce manager will have a more holistic approach, including operative, day-to-day tasks related to optimizing or running your e-commerce website. For example, working with your admins to create new products.

An e-commerce PROJECT manager will focus on more development-oriented activities to achieve specific goals. For example, coordinate with web devs to install a new payment module, then set it up and test it prior to handing this over to you for approval.

Sometimes the line between the two gets blurred, and a client might need both services. For example, an e-commerce PROJECT manager finished to install a new blog module, but you still need an e-commerce manager to populate it.

Netsu can help you with both, with Retainer or Ad Hoc engagements.

We typically work with small businesses that are already established and trading offline.

Our ideal client might be at the beginning of their e-commerce adventure or be already selling online.

B2B companies, often family owned, are the ones we have worked with the most. Some of them also operated a B2C website/channel.

In anything we do at Netsu, we have an informal, hands-on approach. We prefer practice to theory, action to talking. If anyone makes a mistake, we want to focus on finding a solution rather than a culprit.

We see ourselves as part of your team, and we prefer environments were the communication is friendly and open, without politics or grandstanding.

At Netsu, we are platform-agnostic.

We are more experienced in Magento 2 / Adobe Commerce, but we have helped clients with WordPress / WooCommerce and Shopify as well.

As we tent to work on the smaller end of the SMB scale, we typically don’t work with entry-level platforms like Wix or complex enterprise installations.

In the long term, successful e-commerce companies develop a strong in-house team comprising e-commerce managers, designers, developers, etc.

Yet, at many stages of a company’s lifespan, it might be way more beneficial to be able to count on a freelance. This can still grow in a long-term relationship, with all the advantages that come with familiarity, with the bonus that the engagement (and costs) can be scaled up or down.

Netsu is a fully remote company, with a team distributed in the UK (Edinburgh), Italy (Milan), and Poland (Poznan).

We recognize the value of meeting in person, but we don’t want to pass over to you any excessive travel costs.

If the chance arises (or if you are happy to cover travel costs), we will be happy to meet in person.

If you have any, we are happy to use your existing communication tools.

Typically, communication works with a project management program like Jira or Monday.com. Instant messaging, like Slack, is usually not enough as information can get lost.

We will also have regular catch-up calls.

We don’t code.

We will cooperate with the web developers of your choice, or we will find the ones that fit your needs. These can be offshore or in-country, depending on your requirements.

Didn't find What You were looking for?

Other E-Commerce Services

Admin Support

Do you need help with day-to-day e-commerce tasks?
Check out our admin support service.

e-commerce admin support

Website Audit

Are you curious about which opportunities are within your grasp?
Find out with an e-commerce website audit.

e-commerce website audit

Broad-Spectrum Consultation

Do you have questions related to e-commerce and can't find your answer?
Get in touch for an ad-hoc consultation.

e-commerce consultation
More Services

Need help with your e-commerce website Today?

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Pietro, e-commerce expert sitting in front of his computer wearing a headset